IT Operations Specialist
About the company
Saldo Bank UAB is a specialised bank licensed by the European Central Bank and regulated by the Bank of Lithuania. Saldo Bank offers fully automated lending solutions for consumers and SME customers and term deposit account services for consumer customers. The company's advanced scoring system ensures responsible lending, and its own lending system supports business growth also internationally.
What will you do
Full lifecycle management of IT assets, including procurement, deployment, maintenance, and disposal
Analyzing business requirements, selecting appropriate IT systems (including automation and AI-based solutions), and managing their implementation
Initial vendor assessments, project management for new vendor onboarding, ongoing vendor relationship management, SLA reviews, and incident escalation
Maintaining comprehensive documentation for IT assets, including operational procedures, configurations, and troubleshooting guides
Managing user access to IT systems
What we expect
Proven experience managing IT systems throughout their lifecycle, from procurement and deployment to maintenance and disposal
Ability to gather, analyze, and document business requirements for new IT systems.
Demonstrated ability to assess vendors, and manage vendor relationships
The ability to create and maintain clear, concise documentation
Excellent analytical and problem-solving skills
Strong English communication skills, both written and verbal
What we consider as an asset
Project management experience
Familiarity with latest advancements in AI and its application in business processes
A Bachelor's degree in Computer Science, Information Technology, or a related field
Work experience in Fintech or regulated environments
What we offer
Lunch benefit: from the very first day within the company, you will be entitled to 160 EUR monthly lunch budget. Manage your budget and order the food from your favorite restaurants!
Health Insurance: after 3 months of working together we would ask you to choose 1 out of 6 different health insurance plans. Choose the one which suits your needs better,
Recreational Benefit: take some time for yourself while using annual set budget and choosing from different sports/relaxing activities which you like the most,
Professional Growth: professional and supportive team, conferences, trainings, books - everything which lets you improve and develop your skills with a guaranteed annual budget of 1500 EUR for trainings and 150 EUR for books,
Other Perks: fresh fruits, drinks, snacks at the office not forgetting team buildings and other team events!
Please note that applicant's data will be processed in accordance with Saldo Bank's privacy policy.